Company - We live our philosophy
Our connection keeps you in the flow
Karl Heitz Industrievertretungen GmbH is your competence partner in the field of hydraulics and pneumatics. Founded as early as 1985, we have established ourselves on the market as a reliable supplier and service provider - regionally, nationally and internationally.
Benefit from our extensive know-how in all matters relating to hose, pipe connection and holding systems, central lubrication and general industrial supplies.
We are large enough to also support globally active companies in the field of hydraulics and pneumatics. But also small enough in terms of a clear structure to ensure maximum flexibility and customer orientation.
More than ten highly motivated and qualified employees who are in direct contact with our customers contribute to the success of our company. Our location in Bielefeld is in the economically strong East Westphalia.
Our values
Wir sind stolz auf unser Unternehmen, das von Anfang an durch unsere Werte geprägt wurde und unseren langjährigen Erfolg erst möglich macht. Unsere Unternehmensphilosophie ist somit der Motor für die stetige und nachhaltige Entwicklung des Familienunternehmens.
This is what distinguishes our values:
- Binding rules for daily work and cooperation
- Sufficient freedom for personal commitment and individual responsibility
- Performance is demanded and encouraged
- responsible action
- high quality standard
- Openness for new things
- Open communication at eye level
- great trust in our employees and partners
- Respectful treatment towards everyone
- Honesty and fairness
- Down-to-earth and reliable
Your satisfaction is our goal
The high satisfaction of our customers is our top priority. In this context, good advice is the beginning of everything. Our specialists for hydraulics and pneumatics are at your disposal.
Good and comprehensive service is a matter of course for us. Even after the purchase, we do not leave you alone - because our goal is a close and trusting customer relationship.
- 100% Customer satisfaction through customer-oriented thinking and acting
- 100% On time delivery
- Close and trusting customer relationships
- Compliance with legal obligations and laws, internal guidelines and other requirements
- open information and communication policy
- a cooperative relationship with our suppliers and customers
- Continuous improvement of our processes, products and our management system through permanent further development
- competent, committed and satisfied employees
- long-term safeguarding of jobs
- responsible use of resources
- Extensive avoidance of emissions and waste
- Use of reusable auxiliary materials
- Environmentally conscious actions by all employees inside and outside the company
- Compliance with all applicable requirements for the protection of the environment
Speed is the trump card
We guarantee fast availability of all products through our well-stocked and extensive inventory. We supplement our comprehensive standard delivery program with special designs and individual solutions. The delivery of spare parts is possible within 24 hours - provided that they are in stock. This enables us to provide our customers with a high degree of planning reliability as well as increased cost-effectiveness through reduced downtimes. Because we want your machine to keep flowing.
We guarantee a reliable and punctual delivery of your ordered goods. To this end, we use our own fleet of vehicles with a fixed route plan for the whole of East Westphalia-Lippe and also the Münster and Osnabrück regions. At the customer's request, we also commission parcel services, freight forwarders or couriers.
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